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Sort it on the phone
What have you seen, does the boiler drop, does the meter move. If you can check the meter with the taps off before he sets out, that one reading often says whether it is supply or heating.
Leak detection in Framlingham
Charlie makes the Framlingham trip count: the leak is tested for, scanned, pinpointed and written up in one visit.
No find, no fee
Every visit non-invasive
Insurance ready written report
Tell us what you have noticed and where. We ring you back to talk it through. No find, no fee.
No find, no fee
24/7 enquiries
Non-invasive methods
Reports for insurance claims
Framlingham's centre is old and tightly packed. Around Market Hill, Castle Street and Double Street the houses are centuries old and share walls, so a leak in one can show up as damp next door. The town has also grown on its edges, with modern housing where the heating is in the floor and the supply pipe is plastic. Charlie sees both in the same day.
Anglian Water supplies the town, and from the stop tap at the boundary inward the pipe is the householder's. For a terraced house on Well Close Square that run is short. For a house with a front garden on the Saxmundham Road it can be 20 metres under lawn and drive, and a leak there can run for months unseen.
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What have you seen, does the boiler drop, does the meter move. If you can check the meter with the taps off before he sets out, that one reading often says whether it is supply or heating.
2
On arrival the meter and the heating pressure are both tested so nothing is assumed. Thermal imaging then follows the pipes room by room and picks out the patch that is wrong.
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Acoustic listening or tracer gas narrows the leak to a hand width. Charlie marks it, takes photographs with the readings and explains what the repairer will need to open.
In the old town the camera sees heating pipes behind lath and plaster and damp creeping through a shared wall. On the estates it maps underfloor heating loops and shows which one is leaking.
A supply pipe under a Framlingham front garden or a block drive gives itself away by sound. Our engineer listens along the route with a ground microphone and marks where it is loudest.
For heating pipes in a solid floor, the system is drained and a safe hydrogen mix put through it. The gas comes up through the floor at the leak and the detector locates it.
A cottage near the castle had damp climbing the party wall, and the neighbours were blaming each other. A meter test on each house showed which one was losing water, and the thermal camera traced it to a heating pipe chased into the floor on one side only. On the newer estate at the edge of town a boiler needed topping up every few days; the underfloor loops showed clearly on the camera and tracer gas pinpointed a weeping joint near the manifold. Out on the Saxmundham side a long plastic supply pipe under a lawn and drive was losing water unseen, and the ground microphone put the leak under the edge of the drive.
Wickham Market and Saxmundham are each a short drive, Woodbridge is a little further south, and Debenham lies west through the villages. Leiston and the coast are reached on the same trip.
Finding the leak and repairing what has to be disturbed to reach it are usually covered under the trace and access section of a buildings policy. The written report is built for that claim: the tests run, the thermal images, the detector readings and the marked position of the leak, emailed to you the same day.
Yes. A shop on Market Hill, an office or a unit on the edge of town has the same problem as a house: a pipe losing water where nobody can see it. We test the systems one at a time, trace the leak without opening up the floor and can work outside opening hours if that suits the business.
A meter test on each house shows which one is losing water, and thermal imaging shows which side of the shared wall the moisture starts on. We can test both properties in one visit.
That is the typical sign of a supply pipe leak outside, where the water drains into the ground rather than the house. We confirm it on the meter and then listen along the pipe to find where it is escaping.
Yes, as long as someone can let our engineer in. Plenty of Framlingham owners arrange access through a cleaner or agent. We do the detection, mark the leak and email the report to the owner.
No, and that applies to the long trips too. If the tests show the pipes are sound and the damp is a gutter, a flat roof or condensation, we tell you so and there is nothing to pay.
Call 07897 020 680 for the earliest day we are heading east.
Landline 01440 840 772. Email hello@completeleakdetection.co.uk.