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Phone call, whoever is calling
Tenant, landlord or agent, Charlie takes the same details: what has been noticed, whether the boiler loses pressure, whether the meter turns with the taps off, and who will let him in.
Leak detection in Lakenheath
Charlie traces water and heating leaks in Lakenheath village houses, rented homes and farms without opening anything up.
No find, no fee
Landlords and tenants both welcome
Insurance ready written report
Tell us what you have noticed and where. We ring you back to talk it through. No find, no fee.
No find, no fee
24/7 enquiries
Non-invasive methods
Reports for insurance claims
Lakenheath is a big village with two very different soils under it. On the fen side the ground is peat and shrinks in dry summers, which strains supply pipes. On the Breckland side it is sand, which lets leaking water drain away without showing at the surface. Either way the leak hides, and the meter is often the first thing to give it away.
The airbase means a large share of the village is rented, so Charlie regularly works for landlords and agents who are not on site, with a tenant letting him in. Anglian Water is the supplier. Their main runs under the road and the pipe from the stop tap to the house is the owner's, which matters when the repair bill needs an owner, not a tenant.
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Tenant, landlord or agent, Charlie takes the same details: what has been noticed, whether the boiler loses pressure, whether the meter turns with the taps off, and who will let him in.
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A meter reading with everything closed and a pressure test on the heating show which one is losing water. That says whether the search is under the garden or under the floor.
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Thermal imaging finds the area, acoustic listening or tracer gas finds the point. Our engineer marks it, photographs it with the readings and sends the written report to whoever is paying for the repair.
Inside the house the camera traces heating pipes under floors and behind walls and shows the cold patch where water is soaking in. It needs no access to the pipe.
Sandy Breckland ground swallows water but still carries sound. The ground microphone follows the supply pipe from the stop tap and the loudest point is marked, so one hole is dug rather than a trench.
On a drained heating circuit a safe hydrogen mix is pushed through the pipes. It escapes at the leak and rises through concrete, screed or boards to a detector, which is how buried heating pipes are found.
A rented house on the village side was reported by the tenant because the boiler kept cutting out, and the landlord asked us why. A pressure test showed the heating losing water, and the thermal camera found a pipe leaking under the kitchen floor, with the report emailed to the agent the same day. On the fen edge a bungalow's supply pipe had been strained by the peat shrinking in a dry summer; the meter would not stop, nothing showed on the surface, and the ground microphone found the leak a few metres from the stop tap. A farm on the Breckland side had a long private pipe across sand, traced with tracer gas to one spot in the field.
Mildenhall and Brandon are the closest towns, Newmarket is down the A11 and Bury St Edmunds is a short run east. Lakenheath jobs are often paired with one of them.
Buildings insurance with trace and access cover pays for locating the leak and for the opening up and reinstatement the repair needs. For a landlord that is the difference between a small claim and a large bill. The report carries the method, the thermal images, the meter and pressure figures and the marked position.
Yes, and many tenants do. We will usually ask for the landlord or agent’s details so the report and any repair go to the right person, but the visit can start with you.
Into the sand. On the Breckland side of Lakenheath a supply pipe leak drains straight down and never shows on the surface. We confirm it on the meter, then listen along the pipe to find exactly where it is escaping.
We test the supply pipe at the meter and pressure test the heating to find which system is losing water. We then follow that pipe with the thermal camera, the ground microphone or tracer gas, marks the exact point of the leak and explains what the repair involves. The report follows by email, so a landlord or agent has it in writing.
Yes. We isolate each branch at its own valve and watches the meter to find which run is losing water, then traces that run with the acoustic kit. Long private pipes across fen fields are a regular job.
No. If the meter is still and the heating holds pressure, we tell you there is no pipe leak and the visit costs nothing. Landlords get that in writing too, so the tenant’s report is answered.
Call 07897 020 680, tenant or owner, and we will sort the rest.
Landline 01440 840 772. Email hello@completeleakdetection.co.uk.