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Describe it on the phone
Charlie wants to know what you have seen, what the meter does overnight and whether the boiler pressure holds. He will also ask if the house is old town or estate.
Leak detection in Royston
Charlie has already found leaks in the villages around Royston.
Usually booked within 24 to 48 hours
Insurance ready written report
No find, no fee
Tell us what you have noticed and where. We ring you back to talk it through. No find, no fee.
No find, no fee
24/7 enquiries
Non-invasive methods
Reports for insurance claims
Royston grew up where the Icknield Way crosses Ermine Street, and the town still splits along those lines: an old centre of brick and flint around the High Street, and estates that spread along the A10 and the A505 after the war. Royston leak detection has to handle both, and the chalk beneath them swallows leaking water without showing it.
Affinity Water serves the town. Their pipe stops at the boundary and yours starts there. A moving meter with the house shut off is the sign on old street and new estate alike. The villages a few miles out are on the same runs, so leak detection in Royston is covered ground for Charlie.
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Charlie wants to know what you have seen, what the meter does overnight and whether the boiler pressure holds. He will also ask if the house is old town or estate.
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On site the first half hour is spent proving which system is losing water, with a meter test for the supply and a pressure test for the heating. Then tracing starts.
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Thermal imaging finds the pipe runs and the suspect area. The ground microphone or tracer gas then fixes the point. We mark it, photograph it and explain what opening up involves.
Through old boards or new screed, the camera shows the heating pipes as warm lines and a leak as a patch that is warmer or wetter than its surroundings. It also reads walls.
Chalk ground around Royston carries the hiss of a pressurised leak clearly. We work the ground microphone along the supply pipe from the stopcock in and marks where the sound is strongest.
On a solid floor, or where a plastic pipe is too quiet for the microphone, the heating circuit is drained and charged with a hydrogen mix. The gas finds the hole and rises through the floor to the detector.
A flint cottage in the old centre had damp on a thick inside wall that everyone had put down to its age. The thermal camera picked out a warm line behind the plaster and tracer gas confirmed a heating pipe chased into the wall was weeping. On an estate off the A505 a meter was turning overnight and the chalk had swallowed every drop; we listened along the supply pipe and marked the leak under the front path. Out at Bassingbourn a farmhouse on a long private pipe across a field had been losing water for months. The ground microphone found the leak near a field drain, so only one small hole was dug.
Baldock is 9 miles west on the A505, with Letchworth Garden City and Hitchin beyond it, and Stevenage a little further south. The Cambridgeshire villages north of Royston are on the same leak detection Hertfordshire round.
Insurers pay to open floors and drives when they can see the leak was located first. Our written report does that job: it sets out the meter and pressure tests, the thermal images, the photographs and the marked position, in plain language. Send it with your claim form and the paperwork is done.
We can usually be there within 24 to 48 hours and often sooner, particularly if we have work in the villages around Royston or at Hitchin that day.
Into the chalk. Royston sits on ground that drains fast, so a leaking supply pipe under the garden rarely makes a puddle. The water goes straight down. The ground microphone finds it by sound, which works where looking does not.
The meter records everything that passes through it, so water lost after the meter is on your bill until the leak is fixed. That is a good reason to find it quickly. The report shows the water company where it was and what it was.
Yes. Old Royston cottages often have pipes chased into thick walls, and the thermal camera reads the damp or the warmth through the plaster. We trace the run, confirm the point acoustically or with gas, and mark it on the wall.
You pay nothing for the detection. It is no find, no fee, and we would rather tell you the meter movement was a dripping overflow or a faulty valve than invent a leak. You get our findings regardless of outcome.
Call 07897 020 680 now.
Landline 01440 840 772. Email hello@completeleakdetection.co.uk.