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Ring or email with the symptoms
Owners who live away can start the job by email at hello@completeleakdetection.co.uk. Charlie asks for the meter reading, the boiler pressure and who holds the key, then fixes a date.
Leak detection in Hunstanton
Salt air, carrstone walls and houses that stand empty half the year make Hunstanton leaks slow to show and quick to do damage. Charlie finds them without opening up the building.
No find, no fee
Holiday lets and second homes
Keyholder access arranged
Report sent by email
Three quick steps. No find, no fee, and Charlie gets back to you with a straight answer.
No find, no fee
24/7 enquiries
Non-invasive methods
Reports for insurance claims
Hunstanton is the furthest point in Norfolk from our base in Haverhill, roughly 75 miles and two hours by road. Charlie covers it on coast days, pairing Hunstanton with jobs in Heacham, Snettisham and Dersingham, and the 24 to 48 hour booking still applies when the diary allows.
The town was laid out in the 1840s and much of the older housing is carrstone, the local brown stone, with later bungalows and chalet estates behind the seafront. Many houses are holiday lets or second homes, so nobody is in to notice a boiler gauge at zero. Anglian Water serves the town.
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Owners who live away can start the job by email at hello@completeleakdetection.co.uk. Charlie asks for the meter reading, the boiler pressure and who holds the key, then fixes a date.
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On site he pressure tests the mains and the heating separately. The one that drops is the one he traces, with the camera, the ground microphone or tracer gas.
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The leak point is marked on the wall or floor and photographed. The report follows by email so an owner living away can pass it straight to the insurer and the plumber.
In an unheated holiday let Charlie runs the heating up first, then scans the floors. Any pipe losing hot water warms a patch of floor above it that shows on the camera against the cold slab.
The sandy ground along the Hunstanton and Heacham coast carries the sound of escaping mains water well. A ground microphone along the supply pipe route finds the loudest point, which is where the pipe has failed.
Where a heating circuit disappears into a solid floor, the gas test gives a definite answer. The drained pipework is charged with the hydrogen mix and the detector reads the leak point through tiles and concrete.
The PE31 district directly south and east of Hunstanton has had more jobs than anywhere else in Norfolk, with call-outs to Brancaster, Burnham Market and Docking along the coast road and inland to the Bircham and Rudham villages. Towards Wells, NR23 has brought jobs in the Coastal and Priory wards. Behind the coast, Fakenham and the NR21 villages have had visits in the last few months.
Heacham, Snettisham, Dersingham, Brancaster, Burnham Market and Wells-next-the-Sea are reached from Hunstanton on the same visit. Fakenham and King's Lynn have their own pages.
Home insurance in Hunstanton often has to cover a property the owner rarely sees, so the report matters more than usual. It records when Charlie attended, what he tested, the evidence and the exact leak point, with photographs. Check the policy for an unoccupancy clause.
Ring Charlie on 07897 020 680 and ask the tenant to turn the water off at the stop tap if they can find it. Charlie arranges access with the tenant or your agent and emails you the findings.
No. The same terms apply in Hunstanton as in Haverhill. If Charlie cannot find the leak you do not pay for the survey, however far he has driven.
Charlie answers the phone 24 hours a day and gets to urgent jobs as fast as the diary allows, usually within 24 to 48 hours. If water is pouring in right now, shut the stop tap first, then ring.
Copper and steel pipework exposed to sea air corrodes faster than inland, especially in unheated outbuildings and under suspended floors with open vents, so a pinhole at a joint is always worth checking for.
Yes. Hemsby is the other end of the coast, past Great Yarmouth, but it is still Norfolk and Charlie covers it. Wymondham, Watton and Downham Market work the same way. Give the postcode when you ring.
Call 07897 020 680 or email hello@completeleakdetection.co.uk with the postcode and the keyholder's number, and Charlie will fit the visit into the next coast run.
Landline 01440 840 772. Email hello@completeleakdetection.co.uk.