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Start with the numbers
Most water leak detection Bury St Edmunds calls start with a meter reading that climbs overnight or a boiler that needs topping up every few days. Charlie asks for both on the phone.
Leak detection in Bury St Edmunds
Charlie is in Bury St Edmunds regularly. He traces the leak with thermal imaging, listening equipment and tracer gas, then marks exactly where to open up.
No find, no fee
Often there the same day
Report written for your claim
Floors and walls left intact
Tell us what you have noticed and where. We ring you back to talk it through. No find, no fee.
No find, no fee
24/7 enquiries
Non-invasive methods
Reports for insurance claims
The streets inside the old town grid are Georgian and Victorian, with cellars, solid walls and pipework altered by every owner since. Out at Moreton Hall, the Howard estate and the newer developments on the Thetford side, the houses sit on concrete floors with heating pipes cast into the screed.
Anglian Water supplies Bury St Edmunds, and the water is hard. Limescale builds up in old joints and compression fittings until one of them weeps. Outside, the pipe from the boundary stop tap into the house belongs to the owner. Bury St Edmunds leak detection is close enough to home that Charlie can often come the day you ring.
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Most water leak detection Bury St Edmunds calls start with a meter reading that climbs overnight or a boiler that needs topping up every few days. Charlie asks for both on the phone.
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With the stop tap closed he watches the meter, then pressure tests the heating. One test will show the loss, which tells him whether he is chasing cold water under the garden or heating water under the floor.
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The thermal camera maps the pipe runs and any wet area. Listening equipment or tracer gas confirms the exact point. Charlie marks it, photographs it and explains what the plumber will find.
In a Georgian terrace with lime plaster and timber floors, the camera shows the warm track of a heating pipe and the cold bloom of a leak without a single board coming up.
External leak detection Bury St Edmunds drives and front gardens call for is done with a ground microphone. The escaping water hums through the soil and our engineer follows the sound to its loudest point.
Underfloor heating leak detection Bury St Edmunds estates need is a job for gas. The loop is drained, filled with a safe hydrogen mix and the detector is run across the floor until it finds the gas rising.
A Georgian house inside the old town grid had a cellar that was always wet. We tested the supply and the heating, and the ground microphone found the supply pipe leaking under the front step, where the hard water had worked on an old compression joint for years. At Moreton Hall a house with underfloor heating was losing pressure on one loop. It was isolated at the manifold and tracer gas found the split under the utility room floor, so one tile came up. And on the Howard estate a bungalow had a bathroom waste dripping onto the kitchen ceiling below, which the thermal camera picked out in minutes and a plumber fixed the same week.
From Bury the same trip covers Fornham, Great Barton, Rougham, Horringer and Ixworth. Newmarket and Mildenhall are a short run west, Brandon lies to the north and Stowmarket along the A14.
Trace and access cover pays for finding the leak and for the opening up and reinstatement needed to reach it. Our written report records each test, includes the thermal images and photographs, and states the marked position in plain terms.
Our engineer is in West Suffolk most weeks, so ring in the morning and he will tell you what the diary allows. A visit is usually booked within 24 to 48 hours.
Yes. Cellars under the Georgian streets collect water from a leaking supply pipe, a heating pipe in the floor above or ground water after rain. Our engineer tests the pipes first, then scans the walls and ceiling.
Our engineer pressure tests the loops to confirm the loss, drains the circuit and charges it with tracer gas. He works across the floor with the detector until it finds the escape, then marks the spot so the repair means lifting one small area.
No. Compressed air lines and pneumatic systems are not something we work on. Our leak detection across Suffolk is for water supply pipes, central heating, underfloor heating and the gas pipework inside a property, in homes and business premises. If a workshop has a water or heating leak alongside the air line, that part is ours.
Then the repair is theirs. Our tests show which side of the boundary stop tap the loss is on, and if it is the company’s pipe you still get the report.
Phone us on 07897 020 680 with your meter reading and we will take it from there.
Landline 01440 840 772. Email hello@completeleakdetection.co.uk.