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The call
Charlie asks what you have found, whether the boiler loses pressure and whether the water meter turns with everything shut. He also asks how old the house is, which changes where he expects the pipes.
Leak detection in Debenham
Charlie finds water and heating leaks in Debenham's old houses and newer closes without cutting into anything.
No find, no fee
Within 24 to 48 hours
Insurance ready written report
Three quick steps. No find, no fee, and Charlie gets back to you with a straight answer.
No find, no fee
24/7 enquiries
Non-invasive methods
Reports for insurance claims
Debenham sits at the head of the River Deben, and the High Street still floods now and then, so damp is nothing new here. The trick is telling a wet wall caused by weather from one caused by a pipe. Charlie's meter and pressure tests settle that in the first half hour, and from there the search is only for pipes.
The older houses on High Street, Gracechurch Street and Water Lane are timber framed under render, with plumbing routed through them long after they were built. The closes off Low Road and Aspall Road are more recent, with heating in the floor and plastic supply pipes. Anglian Water supplies both, and the pipe from the boundary stop tap inward belongs to the owner.
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Charlie asks what you have found, whether the boiler loses pressure and whether the water meter turns with everything shut. He also asks how old the house is, which changes where he expects the pipes.
2
A meter test and a heating pressure test tell him which system is losing water. Thermal imaging then shows the pipe runs and the one place that is wetter or warmer than it should be.
3
Acoustic listening on the supply pipe, or tracer gas on the heating, fixes the leak to a few inches. Charlie marks it, photographs it with the instrument readings and talks you through the repair.
Render over timber frame holds surface temperature well, so a pipe behind it shows as a clear line and a leak as a spreading cold shape. On a newer floor the camera maps the heating loops.
Water under pressure makes a steady noise where it escapes, and it carries through clay, gravel and paving. Charlie works the ground microphone along the pipe route to the loudest point.
When the heating is drained there is nothing to hear, so a hydrogen and nitrogen mix is pumped through the pipes. It escapes at the leak, rises through the floor, and the detector finds it from above.
Debenham's own ward is on the books, with the most recent visit in June 2026, and Eye just up the road has had a job too. Mid Suffolk is one of the busier districts: we have found leaks in Bacton, in Battisford and Ringshall and around Chilton by Stowmarket. South of the village, Blakenham has had a visit, and on the Halesworth side we have traced leaks in Kelsale and Yoxford.
Stowmarket and Needham Market are west along the A1120, Framlingham is east through the lanes, and Woodbridge and Ipswich are both under half an hour south. Debenham fits in with whichever is in the diary.
Most household policies pay for finding a leak and for the damage done getting to it, under trace and access. Charlie's report sets out what was tested, what the camera and detector showed, and exactly where the leak is, with photographs. That is the document the insurer wants before approving the repair.
The meter and the heating pressure tell the truth. If the meter stands still with every tap shut and the boiler holds pressure for an hour, there is no pipe leak and Charlie says so, with no charge.
Charlie arrives with the full kit in the van. He tests the mains, the heating and any underfloor circuit separately to prove which one is losing water, then listens, scans with the thermal camera and, where needed, uses tracer gas to pin the leak to a small area. He marks the spot, photographs it and explains what he found before he leaves.
Yes. Thermal imaging reads the surface temperature of the render, and a pipe carrying hot or cold water behind it shows up clearly. Nothing is drilled or cut.
Anything on your side of the boundary stop tap is yours, and that is where Charlie’s acoustic kit comes in. He listens along the line of the pipe above ground and marks the loudest point for the repair.
Yes. A farm with a long private supply from the lane to several buildings is a common call in this part of Suffolk. Charlie isolates each branch in turn with the meter, then listens along the one losing water.
Call 07897 020 680 and tell him what the house is doing.
Landline 01440 840 772. Email hello@completeleakdetection.co.uk.