1
Describe what you have seen
On the phone he asks about damp patches, boiler pressure and if the meter creeps with everything off. That decides the equipment he loads.
Leak detection in Swaffham
Charlie covers Swaffham and traces hidden water and heating leaks with cameras, listening gear and gas rather than a hammer and chisel.
No find, no fee
There inside 48 hours usually
Insurer friendly written report
One engineer, start to finish
Tell us what you have noticed and where. We ring you back to talk it through. No find, no fee.
No find, no fee
24/7 enquiries
Non-invasive methods
Reports for insurance claims
Swaffham has a Georgian town centre, rows of older cottages off the market place and a ring of estates built from the 1970s onwards. The older houses have pipework altered many times. The estates have heating pipes set into solid floors. Each hides a leak in its own way.
Anglian Water serves the town and its villages. Their responsibility stops at the boundary stopcock, and everything from there to your kitchen tap is yours to maintain. Swaffham leak detection for us often means that supply pipe, because a long run under a gravel drive can leak for months with nothing showing on top.
1
On the phone he asks about damp patches, boiler pressure and if the meter creeps with everything off. That decides the equipment he loads.
2
A meter test separates the supply pipe from the heating. A pressure test on the heating circuit confirms whether it is holding. Then the search narrows to one pipe.
3
Thermal imaging, acoustic listening or tracer gas takes the search down to a few inches of pipe. Charlie marks the point, photographs it and explains what the repair will involve before he leaves.
A thermal camera shows the heat of a warm pipe through a tiled floor and the cold of a wet patch behind plaster. It maps the pipe runs without lifting anything.
Water escaping under pressure makes a sound that carries through Breckland sand and gravel. A ground microphone picks up the loudest point along the supply pipe, which is where the break sits.
Heating pipes in screed are drained and filled with a safe hydrogen and nitrogen mix. The gas finds the hole, rises through the floor and registers on a detector held above it.
A cottage off the market place had a damp patch on the kitchen wall that came and went. The meter was still, but the boiler was losing pressure, and tracer gas through the heating found a split where an old pipe ran behind the units. On a 1970s estate a semi had a heating pipe failing in the solid floor, a warm stripe on the thermal camera, pinned to one spot with gas. And a house on the road out towards Dereham had a long gravel drive and a doubled water bill. The ground microphone followed the supply pipe from the stop tap and the hiss peaked halfway along, so the repair was one hole in the gravel.
Swaffham sits between Dereham and Downham Market, with Watton to the south and Fakenham to the north. Our engineer treats all of them as one run, so a village on any of those roads gets the same visit.
Most home policies include trace and access, the cover that pays for locating a leak and for the opening up needed to reach it. After the visit our engineer sends a written report giving the leak position, the method used and the thermal images and photographs behind it. Your insurer has what it needs.
Those two are villages near Newmarket in Cambridgeshire, not Norfolk. We cover them on the same number. For leak detection Swaffham Prior or leak detection Swaffham Bulbeck, just call and say which village you are in.
Yes. Shops around the market place, offices and units on the industrial estate have the same problem as a house: a pipe losing water where nobody can see it. Our engineer tests the systems one at a time, traces the leak without opening up the floor and can work outside opening hours if that suits the business.
Yes, and this is common around Swaffham. Our engineer puts a listening probe along the line of the pipe at intervals and follows the sound to its loudest point, so the repair is one small hole rather than a trench.
Only for tracer gas, where the system is drained and refilled afterwards. Thermal imaging works best with the heating warm, so our engineer may ask you to run it for an hour before he arrives.
Then the detection costs you nothing. A dropping boiler gauge is sometimes a faulty expansion vessel and a damp wall a blocked gutter. Our engineer tells you what he thinks it is and leaves it there, under our no find, no fee promise.
Ring us on 07897 020 680 and tell us where the water is turning up.
Landline 01440 840 772. Email hello@completeleakdetection.co.uk.