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Describe it on the phone
Charlie asks about the property, the symptoms and whether the water is metered. Farms and barns on long pipes get asked about the route from the road, which saves time on site.
Leak detection in Burnham-on-Crouch
Burnham is at the end of the B1010 and the railway line, but not the end of our patch. Charlie books the Dengie as a dedicated run.
No find, no fee
Dengie visits grouped together
Insurance ready report
Tell us what you have noticed and where. We ring you back to talk it through. No find, no fee.
No find, no fee
24/7 enquiries
Non-invasive methods
Reports for insurance claims
The town has a Georgian High Street and quay, Victorian terraces behind it, and post war bungalows spreading out towards Southminster. The marina developments are newer and often on piled foundations with services run through ducts. Out on the peninsula, farms and converted barns sit on long private supply pipes.
Burnham-on-Crouch is served by Essex and Suffolk Water. Charlie groups Burnham, Southminster, Althorne and Maldon into one day where he can. Call early and he will tell you the next Dengie date on the phone.
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Charlie asks about the property, the symptoms and whether the water is metered. Farms and barns on long pipes get asked about the route from the road, which saves time on site.
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A meter test and a heating pressure test tell him which system is leaking. The thermal camera then maps the pipes through floors and walls so he knows where to listen next.
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Acoustic listening or tracer gas fixes the point. Charlie marks it, takes photographs and sends a written report with the thermal evidence for your plumber or insurer.
Riverside houses with services in ducts show their pipe routes clearly on the camera, and a cold wet patch in a wall or ceiling shows darker than the dry material round it.
On a Dengie farm supply pipe that runs a few hundred metres from the lane, the ground microphone is the only practical way to find the break. We listen along it and mark the loudest point.
Heating pipes under a solid floor in a Burnham bungalow are found with hydrogen and nitrogen in the drained circuit. The gas rises through the floor at the fault to the sensor.
A Victorian terrace behind the High Street had a water bill that had doubled and a meter that turned with every tap off. The ground microphone followed the supply pipe under the front path to a joint by the gate. A flat in one of the marina developments had a ceiling stain that came and went, and the thermal camera showed the water was coming from a heating pipe in the service duct above rather than the roof. Out towards Southminster a converted barn had a supply pipe running from the lane across a field, and we walked it with the microphone to a split under the gateway, so one hole was dug instead of a trench.
Southminster, Althorne, Latchingdon, Mayland, Steeple, Tillingham, Bradwell-on-Sea and Creeksea are all on the Dengie run with Burnham. Maldon and South Woodham Ferrers are the next stops back towards Chelmsford on the same day.
Where your policy includes trace and access, finding the leak and making good what was opened are covered. Our report describes the method, shows the thermal and photographic evidence and marks the leak on a plan. For a rural property it shows the insurer exactly how much ground needs opening.
Then there is no fee for the detection. We will still tell you what we tested and ruled out, which is useful in itself, because a damp patch near the river can be condensation, a failed seal or a drainage problem rather than a pipe. The report sets out what was checked so the next person does not repeat the work.
Yes. That is what the ground microphone is for. We walk the pipe route from the meter, listening at intervals, and the break is where the sound peaks. One small hole then replaces a trench the length of the field.
With the thermal camera on the ceiling and the floor above. In the marina developments the pipes run in ducts, and the camera shows whether the wet patch is fed from a duct, a bathroom or the roof. We then narrow it down.
Yes. Maldon is on the way back from Burnham and often shares the day. It has its own page with the detail for that side of the Blackwater, but the engineer, the equipment and the no find, no fee promise are the same.
The method, the evidence and the exact location. A plumber’s note says there is a leak. Our report shows the thermal images, the acoustic readings and the marked position on a plan, so the claim can be approved without a second survey.
Call 07897 020 680 and ask about the next Dengie run.
Landline 01440 840 772. Email hello@completeleakdetection.co.uk.