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Phone conversation
He asks what you have seen, whether the boiler drops pressure and whether the meter moves overnight. That tells him which system to focus on and what to bring.
Leak detection in Rochford
Rochford sits in the middle of the SS4 and SS5 cluster where Charlie has found leaks in Hawkwell East, Hawkwell West and Ashingdon.
No find, no fee
SS4 jobs on the books
Trace and access reports
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Non-invasive methods
Reports for insurance claims
Rochford has a small market town centre with older cottages and Victorian terraces around the square, then 1960s and 1970s estates stretching out to Ashingdon and the airport. Great Wakering and Barling, to the east, are village housing on flat marsh ground where supply pipes run long distances under gardens.
Essex and Suffolk Water supplies Rochford. Haverhill is roughly 55 miles away, but Rochford, Hockley, Rayleigh and Southend are booked as one run, so Charlie is nearby most weeks. The ground east of town is heavy clay over marsh, which moves with the seasons and strains buried joints.
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He asks what you have seen, whether the boiler drops pressure and whether the meter moves overnight. That tells him which system to focus on and what to bring.
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Meter and heating checks, then a thermal scan of every floor and wall. In a 1970s Rochford house the camera shows the heating pipe routes through the screed.
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Tracer gas on the heating or a ground microphone on the supply pipe. Charlie marks the spot to a few inches. The photographs and the report follow for your plumber or insurer.
A heating pipe in a solid floor shows as a warm line and a leak as a wider warm area. In an older cottage the camera finds the cold patch behind plaster where a pipe is weeping.
Supply pipe leaks under the long gardens in Great Wakering and Barling are found by listening along the route. The sound peaks over the break and that is where Charlie marks it.
The drained heating system is filled with hydrogen and nitrogen. The gas leaves at the fault and surfaces through tile or carpet, where the sensor picks it up. One tile comes up, not a floor.
In SS4 we have worked in Hawkwell East, Hawkwell West and Hockley and Ashingdon, and in SS5 in Hockley itself and Downhall and Rawreth. South of the airport there have been jobs in Blenheim Park, Belfairs and Chalkwell, and in Milton on the Westcliff side. The Hawkwell and Ashingdon jobs included heating pipes in solid floors and a supply pipe under a long garden.
Ashingdon, Hawkwell, Canewdon, Great Wakering, Barling, Stambridge and Paglesham are all on the Rochford run. Hockley and Rayleigh are a few minutes west, and Southend, Shoeburyness and Leigh-on-Sea are across the airport.
If your policy includes trace and access, the cost of finding the leak and restoring what was opened is covered. Charlie's report gives your insurer the method, the thermal and photographic evidence and the leak position on a plan. Rochford customers have used it to get a claim approved without a second survey.
Yes, in the SS4 and SS5 postcodes around it: Hawkwell East, Hawkwell West, Ashingdon and Hockley are all on the books. Rochford town sits between them, so Charlie knows the housing and the clay, and he is nearby most weeks.
Yes. Both are 10 minutes from Rochford across the marsh and covered on the same run. Supply pipes there are often long and buried in heavy ground, which is where the ground microphone earns its keep. Leak detection in Great Wakering is routine.
Yes. Trace and access in Rochford is the same visit as any other leak detection job, with a report written for the insurer at the end. It gives the method, the evidence and the exact leak position, which is what the adjuster needs.
Water is escaping between the meter and your taps. On a Rochford plot that is usually the supply pipe under the garden or drive, or a pipe under the ground floor. Charlie finds the point so one small hole does the repair.
No. No find, no fee applies to every visit. Charlie will still explain what he tested and ruled out, which is useful if the water turns out to be coming from somewhere other than a pipe, such as a flat roof.
Call Charlie on 07897 020 680 and ask when he is next in SS4.
Landline 01440 840 772. Email hello@completeleakdetection.co.uk.