1
Talk first
Charlie asks what you have seen and which kind of house you are in. A hospital site new build and a Runwell Road cottage call for different equipment, so he asks before he sets off.
Leak detection in Runwell
Runwell is a village we cover regularly, along with Rettendon and Wickford next door. Charlie locates the leak with cameras and microphones.
No find, no fee
Usually booked within 24 to 48 hours
Report for your insurer
Tell us what you have noticed and where. We ring you back to talk it through. No find, no fee.
No find, no fee
24/7 enquiries
Non-invasive methods
Reports for insurance claims
Runwell is a village on the northern edge of Wickford with three kinds of housing. Older cottages and farms along Runwell Road and towards Rettendon, 1960s and 1970s bungalows and semis around the church, and newer homes on the old hospital site. Each has a different place for a pipe to fail.
Essex and Suffolk Water serves Runwell. Charlie books Runwell with Wickford, South Woodham Ferrers and Rettendon, which are all within ten minutes, so you will usually get a visit within 24 to 48 hours.
1
Charlie asks what you have seen and which kind of house you are in. A hospital site new build and a Runwell Road cottage call for different equipment, so he asks before he sets off.
2
Meter test, heating pressure test, thermal scan of floors and walls. The camera shows where the pipes run and where the temperature is wrong, which narrows the search.
3
Tracer gas in a heating circuit, acoustic listening on a supply pipe. The point is marked to a few inches. Photographs go in the written report, which follows that day.
On a new build with underfloor heating the camera maps every loop while the system is warm. On an older bungalow it finds the cold wet patch inside a wall or under a floor.
Supply pipes on the longer plots along Runwell Road are traced with the ground microphone. The sound of a pressurised leak peaks over the break, and that is where the hole goes.
The drained heating circuit is charged with hydrogen and nitrogen. The gas escapes at the fault, rises through screed and tile, and the sensor finds it without the floor being opened first.
A new house on the old hospital site had a heating system that would not hold pressure within a couple of years of being built. We mapped the pipes in the screed with the thermal camera and tracer gas surfaced at a joint under the landing, so one small area was opened and the report went to the builder. A 1960s bungalow near the church had a meter that kept moving with every tap off. The ground microphone followed the supply pipe under the drive and the split was marked near the gate. A farmhouse towards Rettendon on a long pipe from the lane had its break found under a field margin, one hole instead of a trench.
Rettendon, Battlesbridge, Shotgate, Ramsden Heath and Downham are all a few minutes from Runwell and covered on the same visit. Wickford and South Woodham Ferrers are the nearest towns, with Billericay and Rayleigh beyond.
Where your policy includes trace and access, the cost of locating the leak and making good what was opened is recoverable. Our report sets out the method, the thermal and photographic evidence and the exact position on a plan of the property. Insurers and loss adjusters accept it as the basis for the claim.
No. We cover Runwell, Rettendon and Wickford next door regularly, so the village is on a route we drive often. A job here is booked exactly like a job in a town, with the same equipment and the same promise.
Yes. Thermal imaging maps the loops while they are warm and shows the dead section. Tracer gas then finds the fault to within a few inches, so the repairer lifts one or two tiles. The rest of the floor stays as it is.
Yes. Both are minutes from Runwell and we have worked in Rettendon before. Rural properties there often have long supply pipes from the lane, which the ground microphone traces without a trench being dug across the garden to find them.
Sometimes. If our engineer is already in Wickford or Woodham he can often add Runwell to the day. Otherwise expect a visit within 24 to 48 hours. Ring the mobile and he will tell you straight away which of the two it is.
No charge. No find, no fee covers every visit. Our engineer leaves with a located leak nearly every time, and when the problem turns out to be a boiler fault or condensation he says so instead of inventing a leak to charge for.
Call us on 07897 020 680 for a time.
Landline 01440 840 772. Email hello@completeleakdetection.co.uk.