1
Call and describe the house
The first question is which Thorpe you are in. A Yarmouth Road semi with a timber floor and a Dussindale house on a slab call for different equipment, so Charlie asks before he loads the van.
Leak detection in Thorpe St Andrew
On the east side of Norwich, Thorpe runs from 1930s semis along the Yarmouth Road to the Dussindale estate built in the 1990s. Charlie finds the leaks in both without opening up the house.
No find, no fee
Norwich and the Broads villages covered
Screed and timber floors
Report for insurers
Tell us what you have noticed and where. We ring you back to talk it through. No find, no fee.
No find, no fee
24/7 enquiries
Non-invasive methods
Reports for insurance claims
Charlie has had jobs across Norwich this year, so a Thorpe visit sits alongside them and usually lands within 24 to 48 hours.
The older part of Thorpe along the river and the Yarmouth Road is 1930s semis and detached houses with suspended timber floors downstairs and copper pipework altered many times. Dussindale and the newer streets off Plumstead Road have screed floors, plastic pipe and more underfloor heating. Anglian Water supplies the whole area.
1
The first question is which Thorpe you are in. A Yarmouth Road semi with a timber floor and a Dussindale house on a slab call for different equipment, so Charlie asks before he loads the van.
2
Mains, heating and underfloor circuits are isolated and tested one at a time. Only the one that loses pressure or moves the meter gets traced, which keeps the visit short.
3
Charlie follows the circuit with the camera, the microphone or tracer gas, marks the leak and photographs it. You get the written report to pass to your plumber or insurer.
Under a 1930s suspended floor the camera picks up the warm line of a heating pipe through the boards and the cold patch where a leak is soaking the joists. On a Dussindale slab it shows the loops in the screed and the spot running hot.
For a supply pipe under a Thorpe front garden or a shared drive, the ground microphone follows the noise of escaping water through the soil. Digging is kept to the one point where the sound peaks.
Where a heating pipe is buried in concrete with no access from below, our engineer empties the circuit, fills it with a hydrogen and nitrogen mix and reads the detector across the floor. The gas surfaces at the break.
A 1930s semi on the river side of Thorpe had a musty smell in the hall and a boiler that needed topping up. With the heating on, the thermal camera showed a pipe under the timber floor and a cold, wet patch beside it. Listening equipment confirmed the point and one board came up for the repair. In Dussindale a house with underfloor heating was losing pressure on one loop, which was isolated at the manifold and traced with tracer gas to a spot under the dining room. And a riverside property set well back from the road had a meter turning overnight. The ground microphone followed the long supply pipe down the garden to the path by the mooring.
Sprowston, Heartsease, Thorpe End, Brundall, Blofield and Rackheath are covered from Thorpe on the same trip. Across the city, Bowthorpe, Costessey and the western suburbs are booked the same way. Wymondham has its own page.
Water through a Thorpe ceiling or into a screed floor usually becomes a claim, and most home policies carry trace and access cover to pay for finding the cause and making good the opening. Our report lists the systems tested, the readings, the method that found the leak and photographs of the marked spot.
Thorpe St Andrew, east of Norwich on the River Yare, with Thorpe Hamlet, Thorpe End and Dussindale alongside. If you searched for leak detection in Thorpe and you are anywhere in that area, this is the page, and our engineer covers all of it.
Usually, if the pressure relief pipe outside is dry and nothing drips at a radiator. Water is escaping somewhere you cannot see, often under the floor. Our engineer pressure tests the heating to confirm it and then traces the circuit.
Mostly yes. The camera reads through boards and carpet, the microphone picks up the leak noise through the floor and an access hatch, where one exists, lets our engineer look directly. A board comes up only for the repair.
Yes. The riverside properties off the Yarmouth Road are covered like any other. Some sit a long way from the road, so tell us how far the meter is from the house.
Yes. The newer houses are easier in some ways because the pipe layout is predictable and the slab floors suit thermal imaging and tracer gas. Loops are tested one by one at the manifold first.
Call us on 07897 020 680, any hour, and we will book a visit usually within 24 to 48 hours.
Landline 01440 840 772. Email hello@completeleakdetection.co.uk.